Terms & Conditions
Ordering:
In a perfect world every order you place with us is perfect and no one ever makes any mistakes, and everything goes off 100% error free. Unfortunately within a perfect world we do not live. We are all human and we can sometimes make mistakes, it happens to the best of us. However, we are nice people and we prefer dealing with nice people also. So if there is a problem, be nice and let's work together in solving it. If you contact us and are rude and nasty, you may risk getting cut off and your account with us canceled, it depends on your level of rudeness and or nastiness. We will decide what that level is!
Shipping:
Most orders are shipped within 24 to 48 hours of placement in MOST cases. The customer is responsible for all freight charges, insurance, handling charges and customs fees. You will receive email confirmation with tracking numbers once your orders have shipped. To check status of an order you will simply log into our website under your user account and in the upper right you will see “Order History” button, click it and hit the “search button” to view your orders history.
IMPORTANT!
When you checkout, the shipping costs are an estimate, and the actual shipping costs could be slightly more, or less than what the shopping cart calculates. In that case, what we do is simply charge your card the difference or reconcile your order and credit your credit card if it's less than the cart charged you. We will send you an email letting you know this either way after your order has been processed and shipped.
International Ordering & Shipping:
All international orders over $500.00 USD MUST be paid via "Western Union" wire transfer or PayPal, NO exceptions! After you have placed several orders with us, and we are tight, and we let the juice roll, we can talk about accepting credit card as a primary payment method.We assume NO responsibility for your shipments once they have left our warehouse. We accept no responsibility if your items are opened, damaged, and or confiscated by your courtiers customs agents etc. Make sure you insure your orders. You the customer are responsible for all freight charges, insurance, handling charges and customs fees. We ship all international orders via US Postal Standard Global Air Mail.
Refused orders:
You will be charged a 25% restocking fee plus all applicable freight and handling charges will be added. Further, the customer will have to pre-pay the re-shipped order. If the fault lies with OvniWholesale.com the order will be fully credited or reshipped at our expense. For drop shipping, if the mail couriers fail to locate your customers address we assume NO liability for failed shipments and you agree to pay all re-shipping costs, fees and or refunds due to your customers if they cancel the order.
Damages & Shortages:
Any damages or shortages must be reported to SensationalSecrets.com within 48 hours of receipt of goods. NO exceptions! All merchandise that leaves our warehouse is inspected as it is pulled and packed and is shipped in excellent condition. If the cartons are delivered damaged, opened or re-taped, you MUST file a claim with the carrier at the time of delivery. No exceptions will be made here. Save the original cartons and packaging for inspection by the carrier. If we are drop shipping for you, it’s in your best interests to tell your customers about the 48 hour damage report clause. You have been warned!
Returns:
ALL SALES ARE FINAL!
Due to the ”health related” nature of our products, only manufacture defects or items with concealed damages as a result of shipping will be authorized for return. We will determin if an item is truly defective. If it is not, it will be returned at customers expense. The merchandise returned must be in original packaging and free of any and all customer markings, tags or stickers. All returns must have a return authorization number. Unauthorized returns will not be accepted. Any return deemed salable will be subject to a restocking fee or will be returned to the customer at the customer’s expense. Items discontinued by OvniWholesale.com and or its manufacturers are not returnable and no credit will be issued. Authorizations expire 30 days from the issue date. Email us to obtain a return authorization (RA) number.
IMPORTANT:
ITEMS SOLD BY US ARE SOLD AS ADULT NOVELTIES. THERE MAY BE ITEMS IN OUR INVENTORY THAT ARE NOT LEGAL IN YOUR CITY, COUNTY, STATE AND OR COUNTRY. IT IS YOU THE CUSTOMERS RESPONSIBILITY AND OBLIGATION TO CHECK LOCAL, COUNTY, STATE AND COUNTRY LAWS AND ORDINANCES BEFORE ORDERING. WE ASSUME NO RESPONSIBILITY FOR ITEMS ORDERED BY YOU THAT ARE DEEMED ILLEGAL BY YOUR PLACE OF ORIGIN. BY ORDERING OUR PRODUCTS YOU HEREBY AGREE TO HOLD OVNIWHOLESALE.COM AND ITS AFFILIATES AND OFFICERS COMPLETELY HARMLESS FOR ANY AND ALL LEGAL MATTERS, FEES, AND OR DAMAGES TO YOUR BUSINESS, PERCEIVED OR OTHERWISE THAT WOULD ARISE OUT OF ANY USE OF OUR PRODUCTS AND OR SERVICES.
All order inquiries should be emailed to us at: contact1@OvniWholesale.com
NOTE: These policies are subject to change at any time without prior notice.
In a perfect world every order you place with us is perfect and no one ever makes any mistakes, and everything goes off 100% error free. Unfortunately within a perfect world we do not live. We are all human and we can sometimes make mistakes, it happens to the best of us. However, we are nice people and we prefer dealing with nice people also. So if there is a problem, be nice and let's work together in solving it. If you contact us and are rude and nasty, you may risk getting cut off and your account with us canceled, it depends on your level of rudeness and or nastiness. We will decide what that level is!
Shipping:
Most orders are shipped within 24 to 48 hours of placement in MOST cases. The customer is responsible for all freight charges, insurance, handling charges and customs fees. You will receive email confirmation with tracking numbers once your orders have shipped. To check status of an order you will simply log into our website under your user account and in the upper right you will see “Order History” button, click it and hit the “search button” to view your orders history.
IMPORTANT!
When you checkout, the shipping costs are an estimate, and the actual shipping costs could be slightly more, or less than what the shopping cart calculates. In that case, what we do is simply charge your card the difference or reconcile your order and credit your credit card if it's less than the cart charged you. We will send you an email letting you know this either way after your order has been processed and shipped.
International Ordering & Shipping:
All international orders over $500.00 USD MUST be paid via "Western Union" wire transfer or PayPal, NO exceptions! After you have placed several orders with us, and we are tight, and we let the juice roll, we can talk about accepting credit card as a primary payment method.We assume NO responsibility for your shipments once they have left our warehouse. We accept no responsibility if your items are opened, damaged, and or confiscated by your courtiers customs agents etc. Make sure you insure your orders. You the customer are responsible for all freight charges, insurance, handling charges and customs fees. We ship all international orders via US Postal Standard Global Air Mail.
Refused orders:
You will be charged a 25% restocking fee plus all applicable freight and handling charges will be added. Further, the customer will have to pre-pay the re-shipped order. If the fault lies with OvniWholesale.com the order will be fully credited or reshipped at our expense. For drop shipping, if the mail couriers fail to locate your customers address we assume NO liability for failed shipments and you agree to pay all re-shipping costs, fees and or refunds due to your customers if they cancel the order.
Damages & Shortages:
Any damages or shortages must be reported to SensationalSecrets.com within 48 hours of receipt of goods. NO exceptions! All merchandise that leaves our warehouse is inspected as it is pulled and packed and is shipped in excellent condition. If the cartons are delivered damaged, opened or re-taped, you MUST file a claim with the carrier at the time of delivery. No exceptions will be made here. Save the original cartons and packaging for inspection by the carrier. If we are drop shipping for you, it’s in your best interests to tell your customers about the 48 hour damage report clause. You have been warned!
Returns:
ALL SALES ARE FINAL!
Due to the ”health related” nature of our products, only manufacture defects or items with concealed damages as a result of shipping will be authorized for return. We will determin if an item is truly defective. If it is not, it will be returned at customers expense. The merchandise returned must be in original packaging and free of any and all customer markings, tags or stickers. All returns must have a return authorization number. Unauthorized returns will not be accepted. Any return deemed salable will be subject to a restocking fee or will be returned to the customer at the customer’s expense. Items discontinued by OvniWholesale.com and or its manufacturers are not returnable and no credit will be issued. Authorizations expire 30 days from the issue date. Email us to obtain a return authorization (RA) number.
IMPORTANT:
ITEMS SOLD BY US ARE SOLD AS ADULT NOVELTIES. THERE MAY BE ITEMS IN OUR INVENTORY THAT ARE NOT LEGAL IN YOUR CITY, COUNTY, STATE AND OR COUNTRY. IT IS YOU THE CUSTOMERS RESPONSIBILITY AND OBLIGATION TO CHECK LOCAL, COUNTY, STATE AND COUNTRY LAWS AND ORDINANCES BEFORE ORDERING. WE ASSUME NO RESPONSIBILITY FOR ITEMS ORDERED BY YOU THAT ARE DEEMED ILLEGAL BY YOUR PLACE OF ORIGIN. BY ORDERING OUR PRODUCTS YOU HEREBY AGREE TO HOLD OVNIWHOLESALE.COM AND ITS AFFILIATES AND OFFICERS COMPLETELY HARMLESS FOR ANY AND ALL LEGAL MATTERS, FEES, AND OR DAMAGES TO YOUR BUSINESS, PERCEIVED OR OTHERWISE THAT WOULD ARISE OUT OF ANY USE OF OUR PRODUCTS AND OR SERVICES.
All order inquiries should be emailed to us at: contact1@OvniWholesale.com
NOTE: These policies are subject to change at any time without prior notice.
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